I am an Associate Professor of Marketing (with tenure) at Washington University’s Olin Business School. I study credible exchange: how markets create trust when quality or intent are hard to verify. My research asks how market design and platform governance create credible signals, shape behavior, and affect the allocation of value. My recent work studies AI-mediated markets, focusing on when AI-generated output substitutes for human expertise, when human verification remains valuable, and how platforms govern the resulting changes in trust and value allocation. I also study decentralized systems as mechanisms for trust, coordination, and governance, asking when they reduce reliance on intermediaries vs. creating new forms of concentration.

Curriculum Vitae

​Contact Information:
1 Brookings Drive, Knight Hall 406
St. Louis, MO 63130